Playsports is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

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What is Personal Information and why do we collect it?

“Personal information” is information we hold which is identifiable as being about you. Examples of personal information we collect includes your name, your child’s name, addresses, email addresses, and phone numbers.
Playsports will, from time to time, receive and store personal information you enter onto our website (playsports.net.au), provided to us directly via email or telephone, or given to us in other forms.

We collect your personal information for the primary purpose of providing our services to you, and marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

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Third Parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

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Disclosure of Personal Information

We may disclose your personal information to any of our employees, insurers, professional advisers, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may also disclose your personal information where required or authorised by law.

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Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in client files which must be kept by us for a minimum of 7 years.

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Access to your Personal Information

You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
Playsports will not charge any fee for your access request.

In order to protect your personal information we may require identification from you before releasing the requested information.

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Maintaining the Quality of your Personal Information
It is an important to us that your personal information is up to date. We  will  take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

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Website

When you come to our website (playsports.net.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

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Policy Updates
This Policy may change from time to time and is available on our website.

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Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at: info@playsports.net.au